Contact Us
Have a question about how we review casinos, a correction to flag, or feedback on one of the sites we cover? The American Casinos team is here to help. Use the details below to reach the right inbox, and we'll get back to you as quickly as we can.
How to Reach Us
The quickest way to get in touch is by email. Write to us at [email protected] and include as much detail as you can about your query. We aim to reply to all messages within 48 hours on business days.
Whether you're a reader with a question about a casino we've listed, a responsible gambling organisation looking to share resources, or a journalist seeking comment on the US online casino market, this is the right address to use.
What We Can Help With
- Review queries: If you believe information on one of our casino pages is inaccurate or out of date, let us know and we'll investigate.
- Reader feedback: Played at one of the casinos we cover? Your experience — positive or negative — helps us keep our assessments grounded in reality.
- Responsible gambling: If you or someone you know needs support, please visit our responsible gambling guidance for tools and helpline information. For immediate support, the National Problem Gambling Helpline is available 24/7 at 1-800-522-4700.
- Editorial or corrections: Spotted something wrong? We take factual accuracy seriously. Flag it and our editorial team will review it promptly.
- General enquiries: Anything else — feel free to ask.
What We Do Not Provide
We are an independent comparison and review site, not a casino operator or payment processor. That means we cannot:
- Access your casino account or resolve account disputes on your behalf
- Process or speed up withdrawals at any casino
- Verify bonus eligibility or wagering requirements for a specific casino
- Offer legal or financial advice
For account-specific issues, contact the casino's own customer support team directly. Our reviews note the support channels each site offers, so that's a good place to start.
About Our Editorial Team
The American Casinos team researches and reviews online casinos available to US players, focusing on payout performance, licensing, payment options and bonus terms. Our rankings are based on editorial assessment — commercial relationships do not determine position. You can read more about how we work on our about us page.
All bonuses, offers and terms referenced on this site are subject to the conditions set by each casino. We recommend reading the full terms before claiming any offer. Users must be 21 or older and physically located within a state where online gambling is legally permitted.
Responsible Gambling Reminder
If gambling has stopped being enjoyable, or is affecting your finances or wellbeing, support is available. Set deposit and time limits before you play, and never gamble with money you cannot afford to lose. Our responsible gambling page lists organisations and self-exclusion tools available to US players. You can also review our terms and conditions for more information about how this site operates.